The FBS Customer Support Team
Empowering Your Trading Journey Every Step of the Way
At FBS, your satisfaction drives our mission. Our dedicated support team is committed to addressing your questions and overcoming obstacles, making your trading experience smooth and successful.
Connect with Our Support TeamMultiple Contact Options Available
Email Support
Prompt responses to common inquiries. Personalized support delivered within one business day.
Send EmailPhone Support
Dependable assistance for urgent or complex issues. Contact us during weekdays, from 9 AM to 6 PM EST, at FBS.
Call NowSocial Media
Follow us on Instagram, YouTube, and TikTok for the latest updates and support insights.
Follow UsHelp Center
A comprehensive library of resources, tutorials, and guides at your fingertips.
Explore Our Help CenterCommunity Forum
Join a vibrant community, exchange knowledge, and resolve common challenges.
Collaborate with Your TeamReach Out to Us Anytime
Live Chat
24/7
Support available around the clock for your convenience
Email Support
Our Promise of Fast Assistance
Response within one business day, guaranteed.
Phone Support
Weekdays only
Customer support hours: 9 AM to 6 PM (GMT)
Help Center
Always available
Immediate help whenever you need it
Simplifying Support for You
1. Log In
To access your FBS account, visit the official FBS website and input your login credentials.
1. Visit the Support Center
Locate the 'Support' or 'Help' section, typically accessible via the footer or main navigation menu of the website.
3. Select Your Preferred Contact Method
Choose from live chat, email, telephone support, or browse our self-help articles tailored to your needs.
4. Provide Details
Provide your account details and a clear description of your issue to facilitate rapid support.
Discover Investment Opportunities
Help Center
Access our comprehensive resource library for in-depth tutorials and insights into industry trends.
Access ResourceVideo Tutorials
Access tutorial videos to enhance your understanding of FBS's features and functionalities effectively.
Access ResourceCommunity Forums
Participate in community forums to exchange strategies and tips with fellow traders, optimizing your experience with FBS.
Access ResourceEnhance Your Customer Support Journey
Be Exact: Clearly describe your issue with detailed information or specific error messages.
Include Essential Information: Share your account details, screenshots, and relevant data to expedite the support process.
Select your preferred support channel: Opt for live chat for quick queries or email for more intricate issues.
Explore FBS: Find instant solutions in our knowledge base before reaching out to customer support.
Gather Your Information: Prepare your account info, transaction IDs, and visuals to facilitate faster troubleshooting.
If you do not receive a prompt response, try contacting support again through the same or an alternate method.